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NetCrate Pricing

Choose between self-managed ownership or fully managed connectivity and lifecycle support.

NetCrate is available as either a one-time hardware purchase with customer-managed services, or as an all-in managed service package where Nexaer handles connectivity, support, and lifecycle upkeep.

Unmanaged

Customer-Managed Purchase Options

Best for organizations that want to own the hardware and manage their own carrier and Starlink accounts.

Tier 1

Unit Only

Customer provides Starlink and manages connectivity

$3,500

One-time hardware purchase

Includes:
  • NetCrate Model 1.2a ruggedized multi-carrier gateway
  • Multi-carrier support for T-Mobile, Verizon, and AT&T
  • Dual WiFi networks (Private + Public)
  • 256Wh LiFePO4 battery backup
  • Ruggedized portable case
  • 5-year hardware warranty
  • 1 battery replacement during years 3–4
  • RMA service with loaner unit

Customer manages: SIM plans, carrier accounts, Starlink service, and support coordination

Starlink hardware: Not included

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Most Popular Self-Managed Option

Tier 2

Unit + Starlink Kit

Customer manages service accounts

$4,500

One-time hardware purchase

Includes everything in Tier 1, plus:
  • Pre-configured Starlink Mini hardware included
  • Integrated Starlink Ethernet adapter
  • 5-year hardware warranty
  • 1 battery replacement during years 3–4
  • RMA service with loaner unit

Customer manages: carrier accounts, Starlink subscription, and troubleshooting

Best for: teams that want a more complete ready-to-activate hardware package

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Limited Availability

Tier 3

Pilot Program

Evaluation pricing for qualified organizations

$2,250

Pilot pricing

Includes:
  • Same core hardware as Tier 1
  • Full warranty coverage
  • Designed for field evaluation under procurement thresholds
  • Limited availability through Q3 2026

Requirement: agency provides real deployment feedback and evaluation input

Ask About Pilot Availability
Managed

Nexaer-Managed Service Options

Best for organizations that want a single point of contact and a ready-to-deploy connectivity capability with ongoing support.

Managed Service

Tier 4

5-Year Managed Service

All-in package with hardware, connectivity, and support

$13,000

5-year total

Approx. $217/month equivalent

Includes:
  • NetCrate Model 1.2a hardware
  • Pre-configured Starlink Mini hardware
  • Managed T-Mobile, Verizon, AT&T, and Starlink connectivity
  • 5-year hardware warranty
  • 1 battery replacement
  • 1 modem upgrade opportunity
  • Annual remote health check and firmware review
  • RMA with loaner unit
  • Priority technical support

Nexaer handles: account setup, activations, carrier support, SIM replacements, plan adjustments, and troubleshooting

Request Managed Quote
Full Lifecycle

Tier 5

10-Year Managed Service

Long-term lifecycle coverage and support

$23,000

10-year total

Approx. $192/month equivalent

Includes:
  • NetCrate Model 1.2a hardware
  • Pre-configured Starlink Mini hardware
  • 10 years of managed connectivity across 3 carriers + Starlink
  • 5-year hardware warranty plus extended service plan for years 6–10
  • 2 battery replacements
  • 2 modem upgrade opportunities
  • Annual remote health checks
  • RMA with loaner unit throughout service term
  • Priority technical support

Best for: agencies seeking a supported long-term capability instead of managing hardware and service accounts internally

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Managed vs. Unmanaged

Feature Unmanaged Managed
Hardware ownership Yes Included in service package
Carrier accounts Customer-managed Nexaer-managed
Starlink account Customer-managed Nexaer-managed
Troubleshooting & escalations Customer responsibility Nexaer handles
Battery replacement Included on select purchase tiers Included
Modem upgrades Not included Included in managed tiers
Annual health checks No Included
Best fit Organizations with internal IT/admin capacity Organizations that want a turnkey supported capability

What’s Included Across NetCrate Tiers

Pre-Configured Hardware

NetCrate ships pre-built, pre-configured, and field-ready for rapid deployment.

Multi-Path Connectivity

Designed to support three cellular carriers plus Starlink for resilient field connectivity.

Direct Support

From activation assistance to troubleshooting, Nexaer support is available at the level matched to your tier.

Frequently Asked Questions

Unmanaged tiers are hardware purchases where your team manages carrier plans, Starlink, and support. Managed tiers include hardware plus Nexaer-managed connectivity, support, account handling, and lifecycle service.

It can be either, depending on the tier. Tiers 1–3 are one-time hardware purchases. Tiers 4–5 are managed service packages that bundle hardware, connectivity, and support over a multi-year term.

Yes. Managed tiers include connectivity across T-Mobile, Verizon, AT&T, and Starlink, along with account setup, administration, troubleshooting, and support through Nexaer.

Managed tiers are often a stronger fit for grant-funded or fully packaged procurement because they combine hardware, connectivity, support, and lifecycle coverage into a single offering.

Yes, limited pilot pricing may be available for qualified organizations willing to provide field feedback and evaluation input. Contact us to discuss availability and fit.

Lead times vary based on build queue, configuration, and service tier. Request a quote and we’ll provide current lead time, deployment readiness details, and any expedited options.

Ready to configure your NetCrate package?

Tell us whether you want a self-managed hardware purchase or a fully managed service package, and we’ll build the right quote for your organization.

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